Privacy declaration

Privacy declaration Starbrook Chocolate Company BVBA (SCC) 

SCC respects the privacy of all users of its site and guarantees that the personal information supplied by you will be handled in a confidential manner. We use your details to process your orders as quickly and efficiently as possible. Further, we will only use these details after receiving your consent. SCC will not sell your details to third parties and will only make them available to third parties that are involved in processing your order.

Registration and processing of data

If you place an order, we will need your name, e-mail address, delivery address and payment details in order to process your order and to inform you about its status.

To make shopping at SCC as comfortable as possible, we would like your permission to store your personal details and information relating to your order and the use of our services.

We will use your e-mail address to inform you about website-related developments and special offers and promotions. If you would like to access, change or delete your details, you only have to inform us of this wish. The appropriate contact details can be found below.

We store customer details that are needed to efficiently process your order, i.e. your address details. These details are linked to the specific details of your order (item, number of units, price) at that moment in time.

Data about the use of our site and feedback received from visitors allows us to further develop and improve our site.

If you respond to a promotion or price request, we will ask for your name, address and e-mail address. We will use this data to process the action, announce prize winners and to measure the response to our marketing initiatives.

Registration system

We will ask you for various details during the ordering process. We store these details so we can contact you when executing the sales contract, dealing with invoices and payments, and when providing you with overviews of products you have purchased.

We will not supply these details to third parties unless this is needed under the sales contract you agree with us, or unless we are required to do so by law. For instance, your name and address will be supplier to our transporter so your order can be delivered. If you would like to pay via credit card or a similar system, we will pass on your details to our back so the transaction can be approved. If we suspect fraud or believe our website is being abused, we may transfer personal details to the appropriate authorities.